Frequently Asked Questions
Everything you need to know about high-performance beauty and your about-face orders.
Are about-face products vegan and cruelty-free?
Yes, we are 100% vegan and cruelty-free. We never test on animals, and our formulas do not contain any animal-derived ingredients.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-21 business days.
What is your return policy?
We want you to love your look. If you are not satisfied, you can return your products within 30 days of purchase for a full refund, excluding shipping costs.
Are the products safe for sensitive skin?
Our products are formulated to be high-performance and are dermatologically tested. However, we always recommend performing a patch test on a small area of skin before full application.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. Once an order is placed, we have a very limited window to make changes. Please contact our support team immediately for assistance.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping fees and import duties are calculated at checkout based on your specific destination.